Who We Are
This website is operated under the name Travel Reserve Agency ("we," "us," or "our"), an independent online flight-search and comparison service. We are not an airline and are not affiliated with any airline. This Privacy Policy explains what information we collect when you use our website, how we use it, and the choices you have. If you have any questions, contact us at support@travel-reserve.com.
Information We Collect
We may collect information you enter into flight search forms, such as origin, destination, travel dates, passenger count, cabin preference, and selected filters. We may also automatically collect technical information such as browser type, device information, IP address, approximate location derived from IP address, pages viewed, referring URLs, and cookie or similar identifiers. We do not knowingly collect payment card details or government ID information through this website; any such details are entered directly with the travel supplier during booking.
How We Use Information
We use information to provide and display flight search results, operate and improve website performance, remember your preferences, detect and prevent fraud or abuse, measure advertising and marketing performance, and comply with our legal obligations.
How We Share Information
We may share information with travel technology partners that supply search results, analytics providers, advertising partners, and service providers that help us operate this website. We may also disclose information where required by law, to enforce our terms, or to protect the rights, safety, and property of our users or others. Any booking information you submit to a travel supplier is handled under that supplier's own terms and privacy policy, which we do not control. We do not sell your personal information for money. Certain sharing of identifiers with advertising or analytics partners may be considered a "sale" or "sharing" under some U.S. state privacy laws; see "California Privacy Rights" and "Your Privacy Choices" below for how to opt out.
Data Retention
We keep personal information only for as long as needed for the purposes described in this policy, including to provide the service, meet legal or accounting requirements, and resolve disputes. Technical and analytics data is generally retained for a limited period and then deleted or aggregated.
Notice at Collection (California)
Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively "CCPA/CPRA"), the following describes the categories of personal information we may collect, the purposes, and whether we "sell" or "share" each category. We collect this information directly from you and automatically from your device and browser.
| Category | Examples | Collected | "Sold"/"Shared" | Purpose |
|---|---|---|---|---|
| Identifiers | IP address, device and cookie identifiers | Yes | May be shared for advertising/analytics | Operate the site, security, analytics, advertising |
| Internet/network activity | Pages viewed, referring URLs, search inputs, interactions | Yes | May be shared for advertising/analytics | Provide search results, improve and measure the service |
| Geolocation | Approximate location derived from IP address | Yes | No | Relevant results, fraud prevention |
| Commercial information | Search queries such as routes, dates, and preferences | Yes | No | Provide and improve search |
| Sensitive personal information | Precise geolocation, government IDs, payment/financial data | No | No | Not collected through this website |
We may disclose the collected categories to travel technology partners, analytics providers, advertising partners, and service providers. We do not sell personal information for money, and we do not knowingly sell or share the personal information of consumers under 16 years of age. We do not collect or process sensitive personal information for purposes that would trigger the right to limit its use. We retain each category only as long as reasonably necessary for the purposes described in the "Data Retention" section above.
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to: (1) know and access the categories and specific pieces of personal information we have collected; (2) know the categories of sources, the business or commercial purpose for collecting it, and the categories of third parties to whom it is disclosed; (3) request correction of inaccurate personal information; (4) request deletion of your personal information; (5) opt out of the "sale" or "sharing" of your personal information, including for targeted or cross-context behavioral advertising; and (6) not receive discriminatory treatment for exercising your rights. California's "Shine the Light" law also lets you request information about disclosures of personal information to third parties for their direct marketing purposes.
To exercise these rights, email support@travel-reserve.com with the subject line "California Privacy Request," or use the "Your Privacy Choices" options below. We will verify your request and respond within the timeframes required by law. You may use an authorized agent to submit a request on your behalf, and you may appeal a denial by replying to our response.
Do Not Sell or Share My Personal Information / Your Privacy Choices
To opt out of the "sale" or "sharing" of your personal information and of targeted advertising, you can: (1) email support@travel-reserve.com with the subject line "Do Not Sell or Share"; (2) reject non-essential cookies in our cookie banner; and (3) enable a Global Privacy Control (GPC) signal in your browser, which we treat as a valid opt-out request for that browser. A "Your Privacy Choices" link in our website footer also brings you to this section.
Other U.S. State Privacy Rights
Residents of other U.S. states with comprehensive privacy laws (such as Virginia, Colorado, Connecticut, Utah, Texas, and others) may have similar rights to access, correct, delete, and opt out of targeted advertising and the sale of personal information. To exercise these rights, contact support@travel-reserve.com. Where the law provides an appeal process, you may appeal by replying to our response.
Cookies and Choices
We use cookies and similar technologies as described in our Cookie Policy. You can accept or reject non-essential cookies through our cookie banner where available, and you can use browser settings to block or delete cookies. Some website features may not work properly without cookies.
Children's Privacy
This website is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has provided us information, contact us at support@travel-reserve.com and we will delete it.
Security
We use reasonable administrative and technical safeguards designed to protect information. No website or online transmission can be guaranteed to be completely secure.
Updates
We may update this policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
Contact Us
Travel Reserve Agency is an online-only service. For any privacy questions or requests, email us at support@travel-reserve.com.